Frequently Asked Questions
Where do you ship?
We ship to dental practices across the United States, with fast, free shipping on qualifying orders.
How long does delivery take?
Orders are typically processed within 1-2 business days, and you'll receive tracking information once your order ships.
Do you sell to individual practices as well as larger clinics?
Yes. Whether you're a solo practitioner or a multi-operatory group, you're welcome here.
I need a size, shade, or implant configuration I don't see listed. Can you help?
Absolutely. Many implant, membrane, and bone graft products are available in additional sizes beyond what's shown online. Email or call us and we'll source what you need.
What is your return policy?
Contact us within 30 days of receiving your order to start a return. Items should be unused and in original packaging where possible. Some sterile, single-use, surgical, or implant items may be non-returnable once opened, for safety and compliance reasons. See our Shipping & Returns page for details.
Do your products come with a guarantee?
Yes. We guarantee that every product meets high standards of safety, performance, and reliability, or we'll replace or refund it.
How do I get help with an order?
Email info@bbdentalsupply.com or call 786-327-7864. We're happy to help.